I can't submit any of my forms "There are errors on the form. Please fix them before continuing."

  • brandhustlernm
    Asked on December 3, 2020 at 1:00 AM

    I keep getting the "There are errors on the form. Please fix them before continuing." error for all of the forms I've created. I have no idea what's wrong. I've tested multiple things and I can't seem to pinpoint the issue.

  • Gaetan_B
    Replied on December 3, 2020 at 2:07 AM

    Hello,

    Thank you for reaching out.


    The reason behind this error message is that you're skipping some pages depending on what the person selects on your form but, as there are required fields in those hidden pages, the Form is still waiting for them to be filled.


    The way to fix this is to also add conditions to mark those fields as not required on top of skipping the pages.

    1606979251 5fc88eb370a55  Screenshot 10


    Hopefully, this will help solve the matter at hand.

    Should you have any further inquiries, please don't hesitate to reply to this thread.

    Gaetan

  • Shanelle
    Replied on December 9, 2020 at 4:39 PM

    Thank you for your response. I've tried that and I've also tried removing the requirements from all questions on the page that has the option to get skipped but it's not working for me.

  • Jed_C
    Replied on December 9, 2020 at 8:45 PM

    Are filling an actual data or did you use the "Fill Form" button? I'm unable to make an actual submission since your form has a payment field, but after I click on the submit button, it shows me an error with payment payment field only. This means that all fields are completely filled.

    1607564649 5fd17d69bb91f test Screenshot 10

    Please make an actual submission to test the condition and see how it goes. I would suggest that you temporarily disable your payment field so we can also test it.

    By the way, if I clone your form and removed the payment field, I'm able to submit it and I'm redirected to this link https://thebrandhustler.as.me/schedule.php?appointmentType=11187204.

    Looking forward for your response.