What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    (bug) Shared with you folder, do not shows by using IE8

    Asked by mspurgeon on October 01, 2013 at 12:57 PM

    The user who created adn shared the forms uses Google Chrome. The shared forms only show up in my forms if I am signed in in Google Chrome as well, but I typically use Explorer.  I even created som enew forms in Chrome and they do not show up in Exploer.

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    JotForm Support

    Answered by guilledutra on October 01, 2013 at 03:52 PM


    I'm afraid that it is not possible to access the "Shared with you" folder from IE explorer 8 due to incompatibility with "My Forms" tab, I was able to recreate this issue using IE8 but it should work with newer IE versions, which Internet Explorer version are you using?

    I'll submit a ticket to our second level support team with your inquiry, I cannot commit if this issue will be resolved, because it should work by installing a newer version of IE.