What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    2 questions

    Asked by assafho on October 01, 2013 at 04:29 PM


    I have 2 questions:

    1. is there a way not to wait before the files are uploaded in order to send the form?

    2. Can the folder names in my dropbox (of the received files) be changed(for exmaple to contain the sender email).




    assaf horovitz


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    JotForm Support

    Answered by guilledutra on October 01, 2013 at 05:54 PM


    1 - I'm afraid it is not possible to avoid that "waiting time" due to it take some time while the file is being uploaded, this time also depends on the size of the uploaded file and  user's connection upload speed.

    2 - You can change the dropbox folder where the files are uploaded to from the submission page.

    please follow the next steps in order to configure it:

    From your form's submission page:

    1 - Click on the "submission settings" icon.

    2 - Select "Manage integration"

    3 - Change the folder name using one of your form fields.

    Hope it helps

    pelase let us know if you need further assistance