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technooyster_comAsked on December 3, 2020 at 2:23 PM
My card has charged for 390$ I want to pay monthly instead of yearly
I tried changing the yearly plan to monthly 2 to thrice, it shows it plan have changed to monthly but still it does not reflect.
You can try it yourself plan won't change to monthly
Could you refund my amount and charge me monthly instead of yearly
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David JotForm Support ManagerReplied on December 3, 2020 at 5:26 PM
Good day, we have cancelled your Silver yearly subscription(I-WTA3EW60CAHX), and put your account "technooyster_com" back to free plan, so you can purchase a new plan if you want to. Please allow 3 to 5 business days for the $390.00 charge to be refunded.