all my forms are gone

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    AxisIQ
    Asked on December 03, 2020 at 05:31 PM

    Please help. we had forms in our account and today we've logged in and they are all gone. I'm hoping that you can assist? the login connected to the account is {removed}

    Screenshot
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    jonathan
    Answered on December 03, 2020 at 08:06 PM

    We apologize for inconvenience. Actually from your shared screenshot image, it appears that you were not logged in to the account/username AxisIQ.

    1607043925_5fc98b5566d37_zzz 2020-12-04

    I suggest you log in first using the username at https://www.jotform.com/login

    Your forms should be available then in your My Forms page.

    Let us know if you need further assistance.