all my forms are gone

  • AxisIQ
    Asked on December 3, 2020 at 5:31 PM

    Please help. we had forms in our account and today we've logged in and they are all gone. I'm hoping that you can assist? the login connected to the account is {removed}

    Jotform Thread 2743675 Screenshot
  • jonathan
    Replied on December 3, 2020 at 8:06 PM

    We apologize for inconvenience. Actually from your shared screenshot image, it appears that you were not logged in to the account/username AxisIQ.

    1607043925 5fc98b5566d37 zzz 2020 12 04 Screenshot 10

    I suggest you log in first using the username at https://www.jotform.com/login

    Your forms should be available then in your My Forms page.

    Let us know if you need further assistance.