What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Regarding SSL Form Submission Limits on Free plans

    Asked by nathanboyd on October 02, 2013 at 12:09 PM

    On my free plan, I have 100 monthly submissions, and it lists 10 secure submissions -- is that 10 secure submissions per month, or 10 secure submissions total for the life of my free plan? 

     

    Thank you,

    Nathan

    submission limits plans Submissions
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 02, 2013 at 03:11 PM

    Hello Nathan,

    10 secure submission is also per month. In free plan, you can receive 100 non secure, 10 secure and 10 payment submissions. If any of these limits are reached, your form will be disabled. To reactivate your plan you have to upgrade or wait for the first day of next month when the submission counters are reset.

    In free plan you also get 100 MB of upload storage space. This space doesn't get reset every month and you should delete your submission records which has file attachment. Deleting submissions with attached file will free up your storage space.

    Do get back to us if you have further questions.

    Thank you!