- nathanboydAsked on October 02, 2013 at 12:09 PM
On my free plan, I have 100 monthly submissions, and it lists 10 secure submissions -- is that 10 secure submissions per month, or 10 secure submissions total for the life of my free plan?
- JotForm Supportashwin_dAnswered on October 02, 2013 at 03:11 PM
10 secure submission is also per month. In free plan, you can receive 100 non secure, 10 secure and 10 payment submissions. If any of these limits are reached, your form will be disabled. To reactivate your plan you have to upgrade or wait for the first day of next month when the submission counters are reset.
In free plan you also get 100 MB of upload storage space. This space doesn't get reset every month and you should delete your submission records which has file attachment. Deleting submissions with attached file will free up your storage space.
Do get back to us if you have further questions.