If I change my payment settings in JotForm from recurring payments, will this cancel all subscriptions?

  • rosealyssa
    Asked on December 4, 2020 at 1:10 PM

    I want to change the payment settings from yearly to one time purchase. Will that cancel any previous payments to ensure it does not recharge these people ?

  • Kat JotForm Support
    Replied on December 4, 2020 at 3:27 PM

    Hi there,

    Happy to help!

    Changing your payment settings on JotForm will not change any current recurring payments, so you will need to cancel any recurring subscriptions via your payment integration: in this case, Square.

    Here's how you can do this via Square: manage-your-square-invoices

    I hope this helps! Please let us know if you have any further questions.