server error when form is submitted

Hello- I have a team member that is having the below error message occur when submitting a form. Can you tell me what might be causing this? Thank you.

We do apologize for the inconvenience.

May we know if the form is embedded to a web page?

I have tested a cloned version of your form but I can't seems to replicate the issue at my end.

I have cleared your form cache.

If the issue persists, can we test a submission in your form https://www.jotform.us/form/70288074106151?

Looking forward for your response.