What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel a subscription?

    Asked by tostrye on October 02, 2013 at 10:15 PM

    I had an event I created anorder form for, so I hadthe economy subscription plan. The event is over, so I canceled my subscription in account settings. I received "Your subscription has been scheduled to be cancelled manually."

     

    Is it canceled?

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    Answered by Cesar on October 03, 2013 at 01:15 AM

    Hello, 

    It has not been cancelled at this time but if you have received that message it's becuase it is pending manual cancellation. If there are any updates to this you will be notified through this thread.