Changes to form design not showing when previewing or following the link

  • Profile Image
    Asked on December 06, 2020 at 07:37 PM


    I am testing your forms to see if they are suitable and all looks good except I have changed the colours etc but they are not updated when I view the form. Am I missing something?

    Screenshots are attached. The top one is the design that I have set but the bottom one is how the form displays.

    Also, can you confirm that these forms are GDPR compliant?

    Thank you


  • Profile Image
    Answered on December 06, 2020 at 11:45 PM

    I checked your form and this is what I see:


    It is possible that your form was cached by your browser hence you were unable to view the new design.

    Kindly completely clear your browser cache instead.


    And yes, since you are located in EU, your account is automatically GDPR compliant.