What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form won't get disable after the expiration date

    Asked by fivetownhoopdreams on October 03, 2013 at 09:37 AM

    I followed the instructions I found to expire the form, but it is not working.

     

    2013-10-03 9:00

     

    Saved, doesnt expire the form.

     

    http://form.jotform.us/form/32749108238155

    Page URL:
    http://fivetownhoopdreams.net/reghoopfest.php

    expiration date JotForm saved
  • Profile Image

    Answered by fivetownhoopdreams on October 03, 2013 at 09:41 AM

    Update, I read more into the forum and found that I had to update my time zone, which I did, and it is still not working.

     

    Thanks.

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    JotForm Support

    Answered by Welvin on October 03, 2013 at 12:23 PM

    Hi,

    We had a similar report way back some days. Let me forward this thread to our developers so they can further check and notify you for any updates.

    While waiting, you can manually disable the form by following this guide: How to Change the Status of Forms

    Thanks for reporting.

  • Profile Image

    Answered by smcqueen on November 19, 2013 at 04:42 PM

    I am having the same issue. Has anyone found a fix for this?

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    JotForm Support

    Answered by jonathan on November 19, 2013 at 05:07 PM

    @smcqueen

    Hi,

    Please create a separate thread about your issue so that we can attend to it properly and immediately.

    Use this link http://www.jotform.com/contact/

     

    Thanks.

  • Profile Image

    Answered by jstrinning on March 21, 2014 at 10:42 AM

    Hi Jonathan,

    why create a new thread about this issue. Jotform HAS to answer this question.

    My too, I am unable to limit my forms at expiration date !!

     

    Thanks

  • Profile Image

    Answered by jedcadorna on March 21, 2014 at 11:45 AM

    @jstrinning,

    Unfortunately we haven't receive any updates from our dev team about this that is why we are requesting others to create their own thread so we can forward this to our dev team and so if our backend team sees an increasing an increasing number of report with similar issue they will increase the priority of this ticket as they work on ticket based on it's priority level.

    You all can be rest assured that once there's an update from our dev team all of you will be notified via this thread. Thank you for all your patience.

  • Profile Image
    JotForm Support

    Answered by steve on September 15, 2014 at 09:17 PM

    Hello-

    This issue has been recently resolved. Let us know if you encounter further issues with it.

    Thanks!