Dropbox integration doesn't work

  • DeskInfo
    Asked on December 7, 2020 at 5:37 PM

    Dropbox integration doesn't work, it is supposed to create the PDF into the specified folder with the uploaded files (pictures)

    I have had several submissions and no files were created

    Jotform Thread 2750723 Screenshot
  • jherwin
    Replied on December 7, 2020 at 9:00 PM

    Can you please tell us to which form this issue is related to? Also, try to reintegrate your form into dropbox and see if it fixes the issue.

    Note that PDFs and attachments for new submissions will be created, not for existing submissions.