When I hide a page with conditional logic, how do I keep the back/next buttons from still showing?

  • Jami Cope
    Asked on December 8, 2020 at 12:03 AM

    I used the skip/hide page conditional logic, as shown below:

    1607403132 5fcf067c6011e  Screenshot 10

    When I do this, the page that I skipped still shows the back/next buttons on Page 8, as well as the HIPAA seal.

    1607403688 5fcf08a8ef07b  Screenshot 21

    I tried also using conditional logic to hide the page break, thinking this would advance the user to the next page without the buttons showing up.

    1607402968 5fcf05d87188a Screen Shot 202 Screenshot 32

    The buttons didn't show up, but the image below shows that the only thing on the page now is the HIPAA seal, which doesn't allow the user to advance any further or finish the form.

    1607402940 5fcf05bc302d5 Screen Shot 202 Screenshot 43

    How do I skip the page and get the user to the next page without forcing them to tap numerous unnecessary buttons?

  • Vanessa_T
    Replied on December 8, 2020 at 3:36 AM

    The Page Break that you are seeing is actually for Page 10. As you'll notice, when I click next, the page goes to Page 11.

    This is because you have a condition that hides everything in Page 10 excluding the Page Break.

    1607416586 5fcf3b0a820dd 02442 Screenshot 10

    You can either hide all the fields on a certain page or to be precise, just use the Hide Page condition.