EU account: Missing submissions

  • neussmitte
    Asked on December 8, 2020 at 11:13 AM

    In unserem Account sind alle Antworten unserer Formulare nicht mehr sichtbar. Es steht zwar noch da, dass es X Anmeldungen gab, aber es wird kein Inhalt mehr angezeigt. Auf über die Tabellen Ansicht werden zwar X Reihen an Daten angezeigt, jedoch sind diese alle leer....

    Jotform Thread 2752604 Screenshot
  • VincentJay
    Replied on December 8, 2020 at 1:51 PM

    Hi,

    We are aware of the issue. We alerted our developers and they are now working on it.

    We will contact you once we receive any updates from the backend team.

  • Bojan Support Team Lead
    Replied on December 8, 2020 at 4:25 PM

    Greetings and thank you for your patience.

    We hear back from our Developers, and they have notified us the problem has been resolved. Can you please test your submissions page, and let us know if the problem was resolved?

    Thank you for your cooperation.