URGENT !!!! Lost Data on Submissions

  • SteveBradshaw
    Asked on December 8, 2020 at 11:50 AM

    Dear Jotform,


    This is really urgent. All of our submissions appear to have lost data. It appears to have just happened today.

    I have already sent one message prior to this. This will be a disaster for us if you cannot get our data back as we rely on this big time.


    Please treat as urgent!!!

  • Anita_K
    Replied on December 8, 2020 at 2:06 PM

    Hi,

    this is a duplicate ticket. Please note that the issue has been escalated here: https://www.jotform.com/answers/2752705-