Missing submission data.

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    Moodogtraining
    Asked on December 08, 2020 at 01:38 PM

    Hi

    Ive just logged in and all my submissions are empty I need this fixed urgently as they hold all of my clients details

    Screenshot
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    Amin_N
    Answered on December 08, 2020 at 03:36 PM

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly note that multiple users have reported the same issue and our developers are already aware of it, hence, please expect a very soon fix.

    Your patience and understanding are most appreciated.

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    Kiran
    Answered on December 08, 2020 at 04:27 PM

    We are sorry for the inconvenience this may have caused. We have experienced an issue with EU region server and we have received an update from our backend team that the issue should be fixed by now. If you still notice any issue, please let us know. We will be happy to take a look again.