I am experiencing a SQL Server error message

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    Asked on December 08, 2020 at 03:29 PM

    Another user here.

    I think Jotform need to see why their MySQL server has crashed..

    "Storage Engine is not available (Storage_Data at - MySQL server has gone away #2006"

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    Answered on December 08, 2020 at 03:43 PM

    Hi again,

    Happy to help!

    As noted on the original thread, our developers are currently aware of this issue and are working on it.

    I see that you have already opened thread https://www.jotform.com/answers/2753118, so, to avoid confusion, we will respond on that ticket as soon as we have an update for you.

    We apologize for the inconvenience and thank you for your patience in this matter.