I can not get my Thank you to redirect

  • Profile Image
    dwcf
    Asked on October 04, 2013 at 07:26 AM

    I can not get my Thank you to redirect to my custom URL

    My site is www.drcharlesdean.com

  • Profile Image
    guilledutra
    Answered on October 04, 2013 at 07:46 AM

    Hi,

    I think the problem is related with the format of the URL you are trying to redirect:

    could you please change 

    www.drcharlesdean/thank_you

    for this one:

    www.drcharlesdean.com/thank_you

    Thanks!

  • Profile Image
    dwcf
    Answered on October 04, 2013 at 09:03 AM

    I have made the changes, however it still does not redirect.

    I have changed the URL to thankyou. When I put www.drcharlesdean.com/thankyou in to the browser it comes up, when I do a test on the form it still does not redirect.

  • Profile Image
    guilledutra
    Answered on October 04, 2013 at 09:11 AM

    Hi,

    I checked at your form and still can see that you forgot to put the ".com" at your domain name. I made the change for you at your form, could you check if it is working now?

    Bfore:

    After:

    Thanks!

  • Profile Image
    dwcf
    Answered on October 04, 2013 at 09:18 AM

    Thank you for the change. The URL is working now.

  • Profile Image
    guilledutra
    Answered on October 04, 2013 at 10:25 AM

    You are welcome,

    please let us know if you need further assistance

    Thanks!