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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not get my Thank you to redirect

    Asked by dwcf on October 04, 2013 at 07:26 AM

    I can not get my Thank you to redirect to my custom URL

    My site is www.drcharlesdean.com

    Page URL:
    http://www.drcharlesdean.com/registration.html

    custom url style size font
  • Profile Image
    JotForm Support

    Answered by guilledutra on October 04, 2013 at 07:46 AM

    Hi,

    I think the problem is related with the format of the URL you are trying to redirect:

    could you please change 

    www.drcharlesdean/thank_you

    for this one:

    www.drcharlesdean.com/thank_you

    Thanks!

  • Profile Image

    Answered by dwcf on October 04, 2013 at 09:03 AM

    I have made the changes, however it still does not redirect.

    I have changed the URL to thankyou. When I put www.drcharlesdean.com/thankyou in to the browser it comes up, when I do a test on the form it still does not redirect.

  • Profile Image
    JotForm Support

    Answered by guilledutra on October 04, 2013 at 09:11 AM

    Hi,

    I checked at your form and still can see that you forgot to put the ".com" at your domain name. I made the change for you at your form, could you check if it is working now?

    Bfore:

    After:

    Thanks!

  • Profile Image

    Answered by dwcf on October 04, 2013 at 09:18 AM

    Thank you for the change. The URL is working now.

  • Profile Image
    JotForm Support

    Answered by guilledutra on October 04, 2013 at 10:25 AM

    You are welcome,

    please let us know if you need further assistance

    Thanks!