Offline forms: lists of submissions & data loss

  • Profile Image
    IBKin
    Asked on December 08, 2020 at 10:59 PM

    Hi there,

    am on a field trip and I have two problems:

    1. We are planning the record a number of sites with a unique site ID each. When the list of the submissions is shown, it only shows the field "recorder", which is usually not unique to each to form entry.

    How can I adjust what's shown here?

    2. When people navigate away from the App (to take a photo, for example), they seem to lose what they have most recently added to the form. Is there a way to auto-save for offline forms every few seconds. The data loss is very dangerous and asking people to save every time they swap apps seems not practical. This is a big problem.

    Thank you for your help!


    1607486262_5fd04b368a376_Screenshot 2020

  • Profile Image
    Vick_W
    Answered on December 09, 2020 at 12:25 AM

    Hi there,

    1. We are planning the record a number of sites with a unique site ID each. When the list of the submissions is shown, it only shows the field "recorder", which is usually not unique to each to form entry. How can I adjust what's shown here?

    You'll have to adjust this from your inbox settings in your account when you are logged into your account using a browser. Here is how you can do it.

    1607491239_5fd05ea70dfa9_entry.gif

    As soon as you do it and the Mobile app sync is complete the change will take effect on the mobile as well.

    For the second issue, I'm creating a new ticket and will respond to it shortly on the link below.

    https://www.jotform.com/answers/2754865

    Let us know if you have any other questions or concerns.

    Thanks