I am not getting order emails

Thanks for contacting us.

The reason why you are not getting the notification emails could be that you don've completely correct the email settings of your form:

Make sure to update the settings in this way:

- Sender Name: Choose the Name field of your form.

- Sender Email: Choose noreply@jotform.com or noreply@formresponse.com. You can also setup custom sender email using any of these methods:

Send form emails using your own SMTP server,

How to use Mandrill to Send Emails From Your Own Email Address

- Reply-to Email: Choose the Email field of your form.

If after updating the settings the issue still persists I would recommend you to whitelist our domain names: 

·        jotform.com

·        email.amazonses.com

·        amazonses.com

·        jotform.co

·        secure.jotform.co

·        s3.amazonaws.com  

·        static-interlogyllc.netdna-ssl.com

(We use Amazon SES method for "noreply@jotform.com" sender.)

Let us know if you need further assistance with this or open a new thread to make unrelated questions.

Thanks