JotForm branding still active on my form after Broze Plan purchase

  • Steve_Sellars
    Asked on December 9, 2020 at 10:51 AM

    I just purchased the Bronze Plan. I still see the JotForm branding active on my form. How to remove?

    https://form.jotform.com/203423807867057

    Page URL: https://form.jotform.com/203423807867057
  • Nikola JotForm Support
    Replied on December 9, 2020 at 1:04 PM

    Apologize for the inconvenience this may have caused.

    Can you please tell us where exactly do you see JotForm Branding? I inspected your form, but I did not find it.

    1607536818 5fd110b2204f2 jotform Screenshot 10

    I also checked your Settings page, and the JotForm Branding option is not selected.

    1607536863 5fd110df2950c brand Screenshot 21

    If your issue is related to an embedded form, provide us the webpage URL.

  • Steve_Sellars
    Replied on December 9, 2020 at 4:11 PM
    Hi Nik,

    We found the solution earlier.

    Thank you for responding back.

    Warm Regards,
    Ashley
    Health Alliance Network, LLC
    www.healthalliancenetwork.com
    o: 800.563.4911

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