Jotform branding still active on my form after Broze Plan purchase

  • Profile Image
    Steve_Sellars
    Asked on December 09, 2020 at 10:51 AM

    I just purchased the Bronze Plan. I still see the Jotform branding active on my form. How to remove?

    https://form.jotform.com/203423807867057

  • Profile Image
    Nikola
    Answered on December 09, 2020 at 01:04 PM

    Apologize for the inconvenience this may have caused.

    Can you please tell us where exactly do you see Jotform Branding? I inspected your form, but I did not find it.

    1607536818_5fd110b2204f2_jotform.PNG

    I also checked your Settings page, and the Jotform Branding option is not selected.

    1607536863_5fd110df2950c_brand.PNG

    If your issue is related to an embedded form, provide us the webpage URL.

  • Profile Image
    Steve_Sellars
    Answered on December 09, 2020 at 04:11 PM
    Hi Nik,

    We found the solution earlier.

    Thank you for responding back.

    Warm Regards,
    Ashley
    Health Alliance Network, LLC
    www.healthalliancenetwork.com
    o: 800.563.4911

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