What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    is there something wrong witht the website I can not create or edit my form

    Asked by pickardent on October 04, 2013 at 02:35 PM
    create
  • Profile Image

    Answered by pinoytech on October 04, 2013 at 03:24 PM

    Hi,

    Sorry for the inconvenience that may have caused. With regards on your query, I wasn't able to replicate the issue that you are referring on my end. Have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    Thank you!

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    Answered by pickardent on October 04, 2013 at 03:48 PM
    I have cleared both Firefox and internet explorer but I am still having the same problem. My Firefox automatically clears its history.

    Tiffany Boles
    Marketing and Human Resources Manager
    Pickard Enterprises d.b.a. McDonald's
    3870 Virginia Ave., Suite 210
    Cincinnati, Ohio 45227
    513-527-5900 ext. 202
    513-527-5906 Fax

    cid:B3450588-E473-4D96-81F6-DD92FF296FE6@home
    _____
    The information contained in this e-mail and any accompanying documents is confidential, may be privileged, and is intended solely for the person and/or entity to whom it is addressed (i.e. those identified in the "To" and "cc" box). They are the property of McDonald's Corporation. Unauthorized review, use, disclosure, or copying of this communication, or any part thereof, is strictly prohibited and may be unlawful. If you have received this e-mail in error, please return the e-mail and attachments to the sender and delete the e-mail and attachments and any copy from your system. McDonald's thanks you for your cooperation.

  • Profile Image
    JotForm Support

    Answered by Tasha on October 04, 2013 at 07:19 PM

    Hi,

    Can you please provide some more details on what happends when you try to edit your form. Do you receive an error message? Can you also provide the url that you are using when you try to edit or create a form. 

    Thanks!

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    Answered by pickardent on October 07, 2013 at 10:54 AM
    When I hit edit it directs me to a blank page on this website http://www.jotform.com/

    Tiffany Boles
    Marketing and Human Resources Manager
    Pickard Enterprises d.b.a. McDonald's
    3870 Virginia Ave., Suite 210
    Cincinnati, Ohio 45227
    513-527-5900 ext. 202
    513-527-5906 Fax

    cid:B3450588-E473-4D96-81F6-DD92FF296FE6@home
    _____
    The information contained in this e-mail and any accompanying documents is confidential, may be privileged, and is intended solely for the person and/or entity to whom it is addressed (i.e. those identified in the "To" and "cc" box). They are the property of McDonald's Corporation. Unauthorized review, use, disclosure, or copying of this communication, or any part thereof, is strictly prohibited and may be unlawful. If you have received this e-mail in error, please return the e-mail and attachments to the sender and delete the e-mail and attachments and any copy from your system. McDonald's thanks you for your cooperation.

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    Answered by jeanettebmz on October 07, 2013 at 12:48 PM

    Can you please try using an incognito windows in Chrome? As Pinoytech pointed to you, your account is fine in our end

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    Answered by pickardent on October 07, 2013 at 01:22 PM
    Perfect thanks so much for your help it works in chrome

    Tiffany Boles
    Marketing and Human Resources Manager
    Pickard Enterprises d.b.a. McDonald's
    3870 Virginia Ave., Suite 210
    Cincinnati, Ohio 45227
    513-527-5900 ext. 202
    513-527-5906 Fax

    cid:B3450588-E473-4D96-81F6-DD92FF296FE6@home
    _____
    The information contained in this e-mail and any accompanying documents is confidential, may be privileged, and is intended solely for the person and/or entity to whom it is addressed (i.e. those identified in the "To" and "cc" box). They are the property of McDonald's Corporation. Unauthorized review, use, disclosure, or copying of this communication, or any part thereof, is strictly prohibited and may be unlawful. If you have received this e-mail in error, please return the e-mail and attachments to the sender and delete the e-mail and attachments and any copy from your system. McDonald's thanks you for your cooperation.

  • Profile Image

    Answered by pinoytech on October 07, 2013 at 02:15 PM

    Good to hear that Tiffany! If you need our assistance again, please don't hesitate to contact us at anytime.

    Have a nice day!