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Cathy Santa AnaAsked on December 9, 2020 at 5:37 PM
What happened to the 3 forms I created last week?
I had connected them to my website, and today I checked it, and it says that the links were disabled. Is there a way I can get them back?
They had the following links
https://form.jotform.com/203415676716055
https://form.jotform.com/203406258029048
https://form.jotform.com/203387110299052
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Vick_W Jotform SupportReplied on December 9, 2020 at 9:04 PM
Hi Cathy,
Looks like your account got suspended due to the use of CopyRight Logos. We had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing using copyright logos must be suspended immediately.
In line with this, we would like to request this information from you:
1.) The URL where your forms are used.
3.) Share with us a document that will prove that you're authorized to use the said logos.
We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to another account suspension.
Send these proofs to reviewers@jotform.com with Thread #2757088 as your subject.
We will let you know about the status of your account after a thorough review of your proofs.
Thanks