I created 3 forms last week and now it's gone

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    Cathy Santa Ana 
    Asked on December 09, 2020 at 05:37 PM

    What happened to the 3 forms I created last week?

    I had connected them to my website, and today I checked it, and it says that the links were disabled. Is there a way I can get them back?

    They had the following links




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    Answered on December 09, 2020 at 09:04 PM

    Hi Cathy,

    Looks like your account got suspended due to the use of CopyRight Logos. We had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing using copyright logos must be suspended immediately.

    In line with this, we would like to request this information from you:

    1.) The URL where your forms are used.

    3.) Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to another account suspension.

    Send these proofs to reviewers@jotform.com with Thread #2757088 as your subject.

    We will let you know about the status of your account after a thorough review of your proofs.