404 Error while checking attachments

  • Lisa
    Asked on December 9, 2020 at 6:15 PM

    I created a form and uploaded attachments and keep getting a 404 error. Please help ASAP

    thanks Lisa

    Jotform Thread 2757158 Screenshot
  • Girish JotForm Support
    Replied on December 9, 2020 at 9:22 PM

    Are you getting this error when you click on the uploads from your email?

    If yes, you will need to either remain logged into your JotForm account on the same browser or disable the options below from your Account settings page:

    1607566922 5fd1864a8c062 1012 4 Screenshot 10

    Please review and let us know.