Double Subscription

  • devpro
    Asked on December 10, 2020 at 1:39 AM

    Hi, I have a silver account "devpro".

    I paid at 30.11.2020 234,00 USD Abo. At 09.12.2020 you take again -390,00 USD from my Paypal.

    Ich have only a Account and I do not pay two times.

    Please pay the 390 USD back to my Paypal devpro24@mail.de

    Thanks.

    Devrim Sirin

    Jotform Thread 2757773 Screenshot
  • Fernand Enterprise Operations Specialist
    Replied on December 10, 2020 at 7:04 AM

    Hello,

    We are sorry for the inconvenience. We have escalated your request. Please note that the refund for the last subscription shall be processed in 5 to 7 business days.

    If you require further assistance, please feel free to contact us.