BLANK PDF DOWNLOADS

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bangcastingstudios
Asked on December 10, 2020 at 08:00 AM

Hi when i download the pdf 's they are coming through blank ( pictured page). It works from inbox page but i need it from this page.
Can you help please
Gaetan

Jotform Support

Answered on December 10, 2020 at 08:19 AM

Hello,
Thank you for reaching out.

I checked the settings of your form and saw that you didn't enable the PDF attachment.

Could you go to Settings > Emails and click on the little pencil that appears when you hover over the Notification box.

Then go to Advanced and enable PDF Attachment and check the box next to your PDF's name.

Lastly, you will just have to scroll down the page and save your modifications.

Hope this helps.
Gaetan