What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sender Details missing on Notification Email

    Asked by eastafrican on October 04, 2013 at 11:53 PM

    Hi there,

    I just embeded my form and it was all good but i notice when i check my email to see the test details when a sender sends his booking on the form to me, then i wont receive the specifications of the sender, for example if the sender specifies in the order form his date and time of arrival,am not able to receive these details when i check my email i just see the message of the sender.

    Wat could the problem be???

    This is a re-post of a comment on Adding Order Form to Facebook

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    Answered by Cesar on October 05, 2013 at 12:22 AM

    Hello, Kindly provide us the link to the Form (FormID) or URL where the form is embedded. This way we may be able to help you better. Thank you.