Which email account linked to my Jotform account

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    Liz Weston 
    Asked on December 10, 2020 at 04:23 PM


    I help update the website of a charity (ra-na.com) and thought that I had registered the Jotform account to the email address adoptions@ra-na.com. The username is ranarescues.

    Unfortunately, another volunteer forgot the password and changed it, and I had only saved the username and not the linked email address, which means that I now don't know where the forgotten password reset link will have gone. I have tried checking adoptions@ra-na.com and info@ra-nan.com but neither are recognised, and I'm just not sure which email address is being used (and therefore who to ask for the password to be reset).

    The forms are being used on these pages: https://www.ra-na.com/dog-adoption-form and https://www.ra-na.com/cat-adoption-form

    Any help you can give would be much appreciated.

    Kind regards, Liz.