Can't access/view image attachments.

  • Profile Image
    Asked on December 11, 2020 at 05:24 AM

    I have a form that people can attach up to 4 images when submitting but when I click on the response link it says


    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry."

    havent had this problem with previous submissions.

    Thanks and have a great day


  • Profile Image
    Answered on December 11, 2020 at 05:45 AM

    Thank you for reaching support,

    I checked your account settings and users are not required to login to view uploaded files.

    Is the issue still occurring? If so, can you please use a different browser to access the files?

    Please try either a Private Window or Incognito mode.

    Awaiting your response.