Form I spent hours working on suddenly lost like half of the information I submitted. Is there a way to retrieve it?

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    Angle_Mitch
    Asked on December 11, 2020 at 07:22 PM

    I spent 40 hours working on a form being very carful to save but when I went back Wednesday night half of my information was gone including photos. Is there a way to retrieve it?

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    Vanessa_T
    Answered on December 11, 2020 at 10:11 PM

    I see you have tried filling out one of our users' forms and used the Save button.

    Can you please share with us how are you trying to complete the submission? If you were using a session link, please share the session link here.

    It might be possible that you have multiple session links and are using the incorrect/outdated one hence you are seeing incomplete data.