What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    where are my forms

    Asked by BestSong on May 27, 2011 at 12:26 AM

    Hi there,

    I carefully created some forms for my two websites. however, just now it seems like I lost all of them when I was working on my iweb. When I logged onto your website to check it out, all my forms appear to be blank. Please get back to me and let me know what happened to my forms. I'm frightened.

    thanks!

    Bess 

    Page URL:
    http://www.bestsong.ca/Contact.html

  • Profile Image

    Answered by hynddesign on May 27, 2011 at 12:51 AM

    Hi There,

    Same issues as BestSong.  I have all client website forms with JotForm, this needs to be sorted out asap as I cant have forms down.

    I will need to look elsewhere as this is the second time in a week that this has happnened.

    Lets get this fix

  • Profile Image

    Answered by allanftd on May 27, 2011 at 01:19 AM

    Hi Bess,

    We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.

    For now, please be on standby for any updates from us. We'll let you know as soon as the issue is fixed. Thank you for using JotForm!

    JOTFORM SUPPORT