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updating forms on Facebook shows a blank pageAsked by wbtr on October 07, 2013 at 12:33 PM
I also posted this on the Thunderpenny FB page but I thought I would provide more information here. I recently had to take over the form administration from the person that was doing it prior. She wants to shut off her account so I set up a new account and copied over the forms.
She had set up the forms on Facebook:
I tried to go in and edit the tabs with the new code for the new applications. Since i've updated them they are now only showing a blank screen with a frowny face in the middle. I can't get the form to show up on any of the tabs. Any suggestions would be appreciated.
Thanks for contacting us.
It could be that one step is missing. So, please makes sure to be following correctly the steps of this guide to update your forms: Adding forms to Facebook
Let us know if you need further assistance.