What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    updating forms on Facebook shows a blank page

    Asked by wbtr on October 07, 2013 at 12:33 PM

    I also posted this on the Thunderpenny FB page but I thought I would provide more information here.  I recently had to take over the form administration from the person that was doing it prior.  She wants to shut off her account so I set up a new account and copied over the forms.

    She had set up the forms on Facebook:

    https://www.facebook.com/pages/Wisconsin-Boston-Terrier-Rescue/75744353009?ref=hl

    I tried to go in and edit the tabs with the new code for the new applications.  Since i've updated them they are now only showing a blank screen with a frowny face in the middle.  I can't get the form to show up on any of the tabs.  Any suggestions would be appreciated.

     

    Thank you!

    Melissa

    Page URL:
    https://www.facebook.com/pages/Wisconsin-Boston-Terrier-Rescue/7574435<br/>3009?ref=hl

    FB Updated www
  • Profile Image

    Answered by EliezerN on October 07, 2013 at 01:50 PM

    Thanks for contacting us.

    It could be that one step is missing. So, please makes sure to be following correctly the steps of this guide to update your forms: Adding forms to Facebook

    Let us know if you need further assistance.

    thanks