updating forms on Facebook shows a blank page

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    Asked on October 07, 2013 at 12:33 PM

    I also posted this on the Thunderpenny FB page but I thought I would provide more information here.  I recently had to take over the form administration from the person that was doing it prior.  She wants to shut off her account so I set up a new account and copied over the forms.

    She had set up the forms on Facebook:


    I tried to go in and edit the tabs with the new code for the new applications.  Since i've updated them they are now only showing a blank screen with a frowny face in the middle.  I can't get the form to show up on any of the tabs.  Any suggestions would be appreciated.


    Thank you!


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    Answered on October 07, 2013 at 01:50 PM

    Thanks for contacting us.

    It could be that one step is missing. So, please makes sure to be following correctly the steps of this guide to update your forms: Adding forms to Facebook

    Let us know if you need further assistance.