Unable to access account settings

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    Joseph_Nichols
    Asked on December 14, 2020 at 11:39 AM

    When I hover over my avatar to access the settings as soon as I move my mouse the dropdown menu disappears.

    This just started happening. I can't click on my settings because the menu won't stay stationary long enough for me to click on the settings section.

    Please help


  • Profile Image
    Bojan_J
    Answered on December 14, 2020 at 12:55 PM

    Greetings.

    Please make sure the page needs to completely loaded before trying. Also, please clear the cache and cookies from your browser, which should resolve the problem.

    You can also access the settings by clicking here.

    Let us know if this resolved your problem.