Attachments are not accessible.

  • Kperez34
    Asked on December 14, 2020 at 2:15 PM

    We have a couple of places on our forms for people to upload attachment and when we go to view them they are not there. We get an oops page.

    Page URL: https://inspirelifeskills.org/the-solution/apply/
  • Amin JotForm Support
    Replied on December 14, 2020 at 5:31 PM

    Hi there,

    Thanks for reaching out to us.

    Kindly note that this happened because the "Require log-in to view uploaded files." option is enabled in your account settings, therefore please disabled it as shown below.1586909100Screenshot 2020 04 15 JotForm Screenshot 10

    Should you have any further inquiries, we will be more than happy to help.