Integration with Zendesk

Hi,

i´´m testing to integrate a JotForm with Zendesk. My issue is that i see alla fields to be required. I want to limit the fields to some selected.

Is that possible ?

Regards

Mikael

Hello Mikael,

I cannot seem to understand clearly your question. Could you please explain further?

Please see guide below to know how to integrate JotForm with Zendesk.

Guide: https://www.jotform.com/help/691-how-to-integrate-jotform-with-zendesk

We look forward to your reply.

Thank you.

Hi,
I have multiple forms in Zendesk. I only want to match fields in the JOT-form with specific fields in Zendesk. I´m required to fill in additional fields:
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I don´t see the correct Zendesk fields.
Regards
Mikael Bohlin
[cid:image002.png@01D6D2F9.E752A0D0] [cid:image003.jpg@01D6D2F9.E752A0D0]
Hammarby Kajgata 12, 4tr
120 30 Stockholm
Mobil: +46708715240
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No you do not have to match all fields. Please note that when you integrate your form with Zendesk, you can click on the button "ADD NEW FIELDS" button to add fields to match it with Zendesk fields. Please check the screenshot below:

Hope this helps.

Do get back to us if you have any questions.