What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Applying a theme - wont get rid of some settings

    Asked by tricia_azco on October 08, 2013 at 11:28 AM

    I am trying to apply a theme over a previous form. When I go to apply, only the background and font is applied - nothing in the actual form boxes, text colors, etc.

    theme
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    JotForm Support

    Answered by ardy0689 on October 08, 2013 at 11:38 AM

    Hello, have you tried clearing your browser's caches and signin in again?. Please see the steps here for a better illustration on how to clear caches on most browsers

    http://www.wikihow.com/Clear-Your-Browser's-Cache

    Please let us know if the problem is still there. Thanks

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    Answered by tricia_azco on October 08, 2013 at 11:40 AM

    After clearing, It is still showing different edit vs preview incorrectly

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    Answered by tricia_azco on October 08, 2013 at 12:08 PM

    Fixed by deleting all "Inject Custom CSS" text under Preferences -Form Styles - can now apply any theme.

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    JotForm Support

    Answered by ardy0689 on October 08, 2013 at 12:10 PM

    I am glad to hear that it is now working. Please let us know if in should in case you encounter similar problems again. Thank You