Hello!I have selected a drop down menu in my form for assignees of the

  • Kohls_Mike
    Asked on December 16, 2020 at 5:25 AM

    Hello!

    I have selected a drop down menu in my form for assignees of the form by incident number. How can I auto-generate an email every time I assign a ticket to them?

    Thank you!

    Mike Kohls

  • Johann_A
    Replied on December 16, 2020 at 5:46 AM

    Greetings,

    Do you mean that you would like to generate an email every time that the dropdown menu is selecting a name?

    1608114945 5fd9e30113ecc Screenshot 2020 Screenshot 10

    To perform that you need to go inside the conditions here:

    1608115218 5fd9e4120cc28 Screenshot 2020 Screenshot 21

    You can then add a condition to trigger an email notification :

    1608115342 5fd9e48e08bbc Screenshot 2020 Screenshot 32


    Guide: smart-forms:-conditional-logic-for-online-forms

    Johann