- rsoAsked on October 08, 2013 at 02:27 PM
I'm no longe receiving email alerts on this form. I always have, but then they just stopped coming last week. I also don't receive the test email when I try to do the test email.Page URL:
- JotForm Supportardy0689Answered on October 08, 2013 at 02:43 PM
Hello the email address used on the form is not in our bounce list. This should go right away on your inbox.
I suggest that you add our email addresses to your contact list:
In addition to that, you should also whitelist our mail server domains:
For further info please see our guide on Whitelisting JotMails IP Addresses. Thank you.