Locked out of my account

Hello!

I'm currently locked out of my account and trying to gain access. I've tried the reset password and am not receiving any reset email.

Can someone help me?

Thank you,

Lyndi

Hello Lyndi,

I see my colleague has already addressed your concern in this ticket:

https://www.jotform.com/answers/2770387

We need to delete the offending fields and then only we can activate your account.

Thanks.

Hello. Yes I already said ok please do and then asked about just the last 4 digits for PCI compliance for credit card authorization forms. As I said before, please delete... no problem. If you can’t answer the 4 digit question that’s fine but please just move forward and delete
Sent from my iPhone
...

Hi Lyndi,

It looks like my colleague has removed the offending fields and reactivated your account. Kindly follow this ticket to check your previous inquire: https://www.jotform.com/answers/2770387