I am integrating a paid Zoom licensed account and still cannot add a field to be mapped

  • helshy
    Asked on December 16, 2020 at 5:25 PM

    However, I am integrating a paid Zoom licensed account and still cannot add a field to be mapped. Please advise

  • Elton Support Team Lead
    Replied on December 16, 2020 at 8:52 PM

    It is working fine for us. Example:

    12172020 hF6KLKnsMA Screenshot 10

    Make sure you have fields in your form too so you can map them. Could you please re-integrate it again with your licensed Zoom account? Please let us know how it goes. Thanks!

  • helshy
    Replied on December 16, 2020 at 9:33 PM

    That is for scheduling a meeting. I am trying to add a new field when registering a participant for a meeting. But actually, neither option are allowing me to add a new field

  • helshy
    Replied on December 16, 2020 at 9:47 PM

    I see now - the problem I'm having is this:

    I have a recurring Zoom event set up where registrants can register for one or all sessions in the series when they register... but I can't map that field to the JotForm1608173268 5fdac6d41235d Screenshot 2020 Screenshot 10

  • jherwin
    Replied on December 16, 2020 at 11:04 PM

    Are you mapping that field to the checkbox field as well?

    I checked your forms under your account, but I do not see any time field in the forms. Please try adding the checkbox field to your form and map it in the time field in your Zoom.

    Please give it a try and let us know how it goes.