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Rosner_TedAsked on December 17, 2020 at 5:27 AM
Every time I try to give permission to migratefrom google forms to jot form, I get this prompt and it returns to the same page each time.
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Sam_GReplied on December 17, 2020 at 5:46 AM
Hi Rosner_Ted,
Kindly try using a different browser or incognito and let us know if the issue persists.
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Rosner_TedReplied on December 17, 2020 at 6:22 AMHi Sam - the approval seemingly went through in the incognito and sais successful. But the ‘collecting your forms’ screen continues to spin endlessly and if I click the ‘migrate’ button on your page again it just takes me back to the same process for reviewing permissions.
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Mike_G JotForm SupportReplied on December 17, 2020 at 7:12 AM
Please give me some time to test the issue you are having on my end. I'll get back to you on this ticket as soon as possible with my findings.
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Rosner_TedReplied on December 17, 2020 at 7:44 AMThanks Sam
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Rosner_TedReplied on December 17, 2020 at 7:44 AMSorry Sam - seems to be ok now!
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Girish JotForm SupportReplied on December 17, 2020 at 8:06 AM
Thanks for the update and glad to know that your issue is solved.
Please do let us know if you face any further issues.