How can I enable people to save a half completed survey and come back later?

  • lornawalker1972
    Asked on December 17, 2020 at 5:35 AM

    I've enabled this feature on the form and when I preview the form or follow the link I can see a 'save' button at the bottom of the form but when I embed the form on our website this button doesn't show.

  • Fernand Enterprise Operations Specialist
    Replied on December 17, 2020 at 6:10 AM

    Hello lornawalker1972,

    Thanks for reaching us. Kindly, could you please embed your form to your website by using the Iframe embed code? To do that please follow the steps below:

    1) Go to your Form Builder and click on the Publish tab.

    2) Navigate to the Embed menu and select the Iframe.

    1608202977 5fdb3ae1373f3 Screen Shot 202 Screenshot 10

    3) Copy Code and Paste it to your web page.

    1608203366 5fdb3c66cfefa Screen Shot 202 Screenshot 21

    Please have a try and let us know for further assistance.

  • lornawalker1972
    Replied on December 17, 2020 at 7:08 AM

    Hi there - thanks for your swift response. I've followed your instructions and now the form has cut off the bottom so it's not actually possible to view either of the buttons because they're invisible. https://www.ecoprod.co.uk/the-ecoprod-and-water-retail-company-water-audit/

  • Yau_C
    Replied on December 17, 2020 at 7:47 AM

    Hi Lornawalker1972,

    I have removed your inline-css:

    display: none

    and as you can see that your form is showing properly:

    1608209099 5fdb52cbb4c70  Screenshot 10


    Please remove the said inline-css as highlighted in the pink box above.

    Let me know if it works. Thanks.