- rlingmannAsked on October 09, 2013 at 10:33 AM
we have trouble to download zip files.
Assuming your zip process is broken?
Error message: Can not create zip file
- jedcadornaAnswered on October 09, 2013 at 11:12 AM
May we know what zip files are you trying to download and browser used to download the files? Have you tried using a different browser to isolate the issue? You can upload some screenshots to better assist you.
- rlingmannAnswered on October 09, 2013 at 11:21 AM
it happens when we want create a zip with source code, css, js.
We tried Safari on my Mac and Internet Explorer 10 as well as
Firefox 8 on a Windows 7 machine.
Screenshot from my Mac attached.
Am 09.10.2013 um 17:12 schrieb JotForm Support Forum :
- jedcadornaAnswered on October 09, 2013 at 12:34 PM
I can see now the problem, I tried it using your account and was able to see the problem, I also cloned your form and still the same error. I will forward your concern now to our developers team to further investigate and will update you via this thread if a fix has been applied.