Form accessed via mobile still allow days of week set as unavailable to be selected

  • Aycock_Zander
    Asked on December 17, 2020 at 2:35 PM

    The Limits section, specifically the Days of the Week - do not apply to the form when using a mobile device. Is there a way to fix this?

    I'm using an iOS device with the latest update.

    Thanks,

    Zander

    Jotform Thread 2773441 Screenshot
    Page URL: https://form.jotform.com/203515490926053
  • Cecile JotForm Support
    Replied on December 17, 2020 at 5:04 PM

    Hello Zander,

    I cloned your form and tested it on iOS device (iPhone 8+ plus - iOS version 14.2).

    Based on the limits set, user is only allowed to select Monday, Tuesday and Wednesday. Forms accessed via website and via mobile behave quite differently.

    Form accessed via website disables unavailable dates automatically.

    1608242173 5fdbd3fdcb90f 6 Screenshot 10

    However in mobile phones, you are still able to select unavailable dates but you cannot proceed to the next card and "This date is unavailable message" is shown.

    Form tested in iPhone 8+:

    1608242019 5fdbd3633b7e6 4 Screenshot 21

    The same behavior in forms is true to android devices as well.

    Form tested in Samsung Galaxy S10+:


    1608241977 5fdbd339427a9 5 Screenshot 32

    Please confirm if you want us to send a feature request of disabling date automatically in forms with limits accessed via mobile.

    Looking forward to your reply.