I'm trying to create a form using a template and I can't scroll down to see the selections

  • Blcom
    Asked on December 17, 2020 at 6:19 PM

    Hello,

    I'm trying to create a form using a template and I can't scroll down to see the selections. I'm on an iMac running the latest Big Sur (macOS 11.1) and have tried using Safari, Chrome and Firefox. Is it me or is there an issue with your website?

    Thanks!

    Bob Laycock

  • Elton Support Team Lead
    Replied on December 17, 2020 at 9:43 PM

    Hi Bob,

    We tried it on MacOS Big Sur @ BrowserStack using the latest safari and firefox browsers and it is working. We can still scroll on the templates. Example:

    12182020 aEiLkqKre0 Screenshot 10

    It is exactly also the same for Windows, any browser.

    12182020 2qgKNChL9G Screenshot 21

    If your mouse has a Scroll wheel, try using it while on the templates page and see if it helps.