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AbasignsandprintingAsked on December 18, 2020 at 8:49 PM
When customer tries to pay it gives an error... I've tried to connect PayPal but it doesn't stay connected. How do I fix this issue?
Page URL: https://form.jotform.com/203456288064156 -
Mike_G JotForm SupportReplied on December 18, 2020 at 10:20 PM
I have checked the form you linked and it appears that you still haven't set up the PayPal Checkout payment field in your form yet.
Reference Guide: How-to-integrate-form-to-Paypal-Checkout
Please give it a try and let us know if you need any further assistance.
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Mike_G JotForm SupportReplied on December 18, 2020 at 10:21 PM
I just would like to add that after you connected your PayPal account in the integration settings, please make sure that you click the "Continue" button to save the changes.
Feel free to let us know if you need any further assistance.