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ChawntellAsked on December 19, 2020 at 11:14 AM
I was trying to log in to my account with my email address and not my username and my account has been suspended. My username is gbdtravels. Please unlock. Thanks
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Gaetan_BReplied on December 19, 2020 at 12:30 PM
Hello,
The user gbtravels has been suspended because one of the Forms is asking for Credit Card information in clear, which is not authorized by our Terms of Use (https://www.jotform.com/terms/).
For us to ask to unlock your account, we would first have to remove those fields from the Forms.
Do you allow us to proceed?
Should you have any further inquiries, do not hesitate to reply to this thread
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ChawntellReplied on December 19, 2020 at 12:33 PMPlease delete the entire form
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Gaetan_BReplied on December 19, 2020 at 2:36 PM
Hello,
The form has been deleted and your account reactivated.
Please make sure to comply with our Terms of Use (https://www.jotform.com/terms/) to avoid any further suspensions.
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ChawntellReplied on December 19, 2020 at 2:44 PMThanks
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