certificate error

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    youthencounter
    Asked on October 10, 2013 at 11:25 AM

    One of our customers reported a certificate error when submitting one of our forms (only after submitting). We have some custom javascript on the form, so we host the html file on amazon s3, but it is still submitted to jotform (to https://submit.jotformpro.com. I am getting a certificate error now as well. We need this fixed ASAP.

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    youthencounter
    Answered on October 10, 2013 at 11:31 AM

    I was wrong, the certificate seems fine for me, I had a typo when I tested just submit.jotform.com, but the user still had an issue submitting, any help? He was using IE 9 on Windows Vista apparetly with an AOL connection.

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    pinoytech
    Answered on October 10, 2013 at 11:52 AM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please share to us URL of your form or website URL if the said form is already embedded for further assistance?

    Thank you!