What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is all the information from my form not being communicated in email?

    Asked by Boca_Restaurant on October 10, 2013 at 11:29 AM
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    Answered by gori-mathew on October 10, 2013 at 11:33 AM


    Good day! You'll need to re-create the Form Notification to fix that.

    First: Delete the existing notification: How to Delete Notifications/Autoresponder

    Second: Create again: Setting Up Email Notifications

    For the information, that will happen when you made changes to the form. There are sometimes that the Email Notification doesn't automatically get the updated form field tags when there's new field(s) added to the form.