What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when i get the jot form mails aways my mail address

    Asked by tingstrom on October 10, 2013 at 12:05 PM

    when i get the jotform mails to my mailbox on the forms there is aways my name and mail adress on the form and not the one from the subscriber how come?

    Page URL:
    www.thesmartservice.ch

    Screenshot
    JotForm name mailbox
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    JotForm Support

    Answered by guilledutra on October 10, 2013 at 01:01 PM

    Hi,

    please edit your email notification layout in order to map the right answers, 

    You can also delete your actual email notification, and create a new one, the fields will be automatically added with the right information.

    How to delete an email notification:

    https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    How to create a new email notification:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope it helps

    please let us know if you need further assistance